Policies & Legal

Date of Last Revision: November 4, 2022
1. WELCOME.

These AngeLink, Inc. (“AngeLink”) Terms of Service (“Terms of Service”), constitute a legal, binding contract and apply to your access to and use of the AngeLink platform, including the website located at www.Angelink.com and mobile applications (the “AngeLink Platform” or “Platform”). AngeLink reserves the right, at our sole and exclusive discretion, to update and/or amend these Terms of Service. When these Terms of Service are updated and/or amended, the above date of the Terms of Service are updated and we will send you an email notifying you of the updates. Your continued access to or use of the AngeLink Platform constitutes your acceptance to any updated Terms of Service. If for any reason you do not agree to or accept the updated Terms of Service, you must discontinue your access to and use of the AngeLink Platform and exit immediately.

The Platform is for individuals, groups, entities, Charities, and non-profit organizations (“Campaign Organizers”) to raise money (“Donations”) from individual donors (each, a “Donor”) for the benefit of an individual, group, entity, Charity, or other non-profit organization (each, a “Beneficiary”) for a specific purpose (each, a “Campaign”). A “Charity” is a non-profit, tax-exempt organization recognized by the United States Internal Revenue Service as a 501(c)(3) or (c)(4) charitable organization. Campaign Organizers, Donors, Beneficiaries, and anyone who accesses or uses the Platform are referred to in these Terms of Service individually and collectively as a “User” or “Users”. For purposes of these Terms of Service, “User” and “Users” may be referred to as “you”, “your” and/or “yours”. “AngeLink” may be referred to as “us”, “we”, and/or “our” and shall mean and include AngeLink and its subsidiaries and affiliates, and its and their investors, officers, directors, employees, agents, representatives and assigns.

The Platform enables Campaign Organizers to raise money by connecting with Donors and processing Donations. The Platform does not represent a solicitation of Donations by AngeLink, and we do not engage in solicitation activities or consult on the solicitation of Donations for any individual or organization except when Donations are directly raised for AngeLink Community Foundation (“ACF”). By using the Platform, you understand and expressly agree and acknowledge that AngeLink is not responsible for the Donations raised by Campaign Organizers for Beneficiaries, nor the ultimate use of Donations by Beneficiaries. AngeLink is not a 501(c)(3) charity or nonprofit organization, creditor, agent, financial institution, or broker.

All content and information provided by AngeLink on the Platform is for informational purposes only. AngeLink does not represent, warrant or guarantee the completeness, accuracy, or reliability of any such content or information. Users expressly agree and acknowledge that access to and use of content and information is at their own risk. No content or information is intended to provide legal, tax, financial or professional advice of any kind whatsoever. Users should consult appropriate professionals prior to making any decisions regarding Campaigns and/or Users, including Beneficiaries, Charities, Donors or any other content or information relating to the Platform. Further, AngeLink does not have control over the conduct of any Users or any User Generated Content (defined below). AngeLink hereby disclaims, and Users hereby release AngeLink from, any and all liability and responsibility, to the fullest extent permitted by law, in any way related to: (A) conduct of any Users; (B) User Generated Content; and (C) the completeness, accuracy and/or reliability of content or information provided by AngeLink on the Platform.

Users are responsible for maintaining the confidentiality of their own password and login information and are solely responsible for all information and content posted under their account. Users agree to notify AngeLink immediately if they believe there is any unauthorized use of their account or password or if they believe there is any breach of security. Users also agree to properly sign out of their account at the end of each session when accessing the Platform. AngeLink shall not be liable whatsoever for any damage or loss that may occur from the failure to comply with the AngeLink Terms of Service information as required herein. AngeLink reserves the right to temporarily or permanently change, suspend, or discontinue the Platform (or any part thereof) at any time and for any reason with or without notice, and without any liability to you or to any third-party for any claims, damages, costs, or losses resulting from a suspension or discontinuance of the Platform.

2. NO GUARANTEE OF A SUCCESSFUL FUNDRAISING CAMPAIGN.

AngeLink does not represent, warrant or guarantee that a Campaign will obtain a certain number of Donations, or any Donations at all, and we nor do we endorse Campaigns or Users, including without limitation, Beneficiaries, Campaign Organizers, Charities and Donors. Donors are solely and exclusively responsible for determining the appropriateness of contributing to any Campaign or User, including without limitation, Beneficiaries, Campaign Organizers, Charities and Donors. AngeLink makes no representation, warranty or guarantee, express or implied, about the success of Campaigns and we expressly disclaim, and Users hereby release AngeLink from, all liability and responsibility for the subjective success or failure of Campaigns.

3. ORGANIZING A FUNDRAISING CAMPAIGN.

As a Campaign Organizer, all content and information you provide regarding your Campaign and/or the Beneficiary must be complete, accurate, and may not intentionally or negligently deceive Users on our Platform. Donations made to your Campaign must be used solely as described in the Campaign. If you withdraw Donations raised on behalf of someone else (i.e., the Beneficiary), such Donations shall be given to or used on behalf of the Beneficiary as described in the Campaign.

When you raise funds for a Charity, all Donations shall be used solely for the Charity and/or the intended Nonprofit Beneficiary. The Charity must have a valid tax-exempt status under applicable law, including as an IRS tax-exempt organization, and be properly registered with the IRS and as otherwise required by federal and state law.

Campaign Organizers will be required to register and/or log in to the Platform to access certain features and functionality. By registering and/or logging in to the Platform, you expressly agree to provide complete, accurate, and timely content and information about your Campaign and the Charity. All Campaign Organizers must register on the Platform using their true identities (or the identities of the Charities’ authorized representative(s)), including their name, address, image or video of the Campaign Organizer, Charity, or the Beneficiary of the campaign. You also agree to keep all registration information up to date and current at all times.

AngeLink may use third-party data services to maintain its database of United States-based 501(c)(3) and (c)(4) charities (“AngeLink’s Search Database”), and these third parties may have the authority to enforce the provisions of the Terms of Service as it relates to third-party data. You acknowledge and agree that AngeLink may share information provided by you to these third parties so that they may enforce their rights regarding your use of their data. If you as an authorized representative of a Charity prefer to have your Charity removed from AngeLink’s Search Database, please contact AngeLink at legal@angelink.com and provide the name of your Charity, your name, address, title, email, and phone number. Please further note that if your Charity is removed from AngeLink’s Search Database, it will not be able to receive Donations on the AngeLink Platform. Campaign Organizers are solely responsible for compliance with all applicable laws and policies in relation to their Campaigns. All Users also solely responsible for all User Generated Content (defined below) posted, uploaded, displayed, described, or published in any manner on our Platform. Users agree to cooperate with any request AngeLink may make for evidence that we believe is necessary to verify your compliance with our Terms of Service.

There are no Platform fees to establish a Campaign. However, standard payment processing fees apply (“Payment Processor Fees”). To learn more about applicable payment processor fees see the PAYMENT PROCESSING section below.

4. BACKGROUND CHECKS.

If AngeLink, in its sole discretion, believes that a Campaign may be misleading, fraudulent or inaccurate for any reason or that a Campaign Organizer may potentially deceive Donors, AngeLink may require a third-party background check be conducted on the Campaign Organizers and/or the Beneficiaries prior to withdrawal of funds. Depending on the outcome of the third-party background check, AngeLink reserves the sole and exclusive right to conduct further investigations and/or put a hold on the account of the Campaign Organizer or Beneficiary as may be deemed necessary, in its sole discretion. AngeLink is not a background check company and does not perform background checks. AngeLink uses a third-party background check vendor to perform background checks. Campaign Organizers and Beneficiaries who are requested by AngeLink to complete a background check will receive communications from the third-party background check vendor requesting to complete and submit an authorization for the background check. AngeLink does not process or store background check reports and does not control how the background check information is used. However, the third-party background check vendor will notify AngeLink if the Campaign Organizer and/or Beneficiary passes or fails the background check based on relevant factors as determined by AngeLink. By completing a background check, Campaign Organizers and Beneficiaries agree to the third-party background check vendor’s terms of use. Background checks are conducted in an effort to help verify the Campaign Organizer and/or the Beneficiary in an effort to build trust among the community, however, AngeLink does not warrant or guarantee this.

If the Campaign Organizer and/or the Beneficiary (as applicable) is notified that they failed the third-party background check, the Fundraiser and/or the Beneficiary (as applicable) will be advised that they may contact the third-party background check company to file a dispute and provide documents to remediate any inaccuracies in the background check per the Fair Credit Reporting Act.

4.1 LIMITATIONS OF BACKGROUND CHECKS.

Background checks are not automatically performed on Campaign Organizers and/or Beneficiaries. If a background check is deemed necessary, Campaign Organizers and Beneficiaries may be required to complete background checks prior to the release of funds. AngeLink uses third-party background check vendors to perform background checks for Campaign Organizers and Beneficiaries. Background checks can vary in comprehensiveness according to variations among federal, state, county and/or local databases and availability of criminal history and information. Additional limitations may apply in certain jurisdictions as well. Background checks are performed only with the consent of the person about whom the background check is being performed, using information that is provided by the subject of the background check, such as name, home address, date of birth and social security number. If incorrect information is provided by the subject of the background check, the results of the background check may be inaccurate or have incorrect identifying data, which may impact the results of the background check. Additionally, some databases and/or criminal records may not be reported promptly or accurately, or due to electronic or human error, results may be incomplete or inaccurate. Background checks may be helpful to uncover potential red flags, however, Donors should not solely rely upon the results of background checks, or absence thereof, to ensure the validity of a Campaign. AngeLink recommends that Donors conduct their own diligence on Campaigns, Campaign Organizers and Beneficiaries, and that background checks serve as only one portion of a Donor’s diligence.

5. DONATIONS.

When you make a Donation, it is your responsibility to review and understand how your money will be used. You expressly acknowledge and agree that AngeLink is not responsible for any representations, warranties, guarantees, offers or promotions that may be made by Users or Campaigns. AngeLink does not verify User Generated Content, nor do we represent, warrant or guarantee that the Donations will be used in accordance with the purpose described by a Campaign Organizer or in a Campaign.

Donors can choose to opt out of publicly displaying their Donation by checking the “hide” button during the Donation process. Please be advised that your Donation information may be publicly available without your knowledge if search engines search and index Donor information. All Donors should consider if they want their Donation information anonymous or public. To learn more about how we use, collect, and store information, please see the AngeLink Privacy Policy.

Donors are not able to impose restrictions on the use of their Donations to Charitable Organizations or Nonprofits, and Charities and Nonprofits shall have sole discretion to determine how all Donations are used for charitable purposes.

Donors are required to provide their credit card or other form of payment that will be linked to their account. Donors expressly agree and warrant that their information is correct and true and that they are fully authorized to use this payment information. By donating to a Campaign, Donors understand and agree that Donations are generally not refundable, except for in special circumstances. For more information on AngeLink’s refund policy and eligibility, see the REFUNDS section below.

5.1 TAXES.

Your Donation and any Payment Processor Fees may not be tax deductible or eligible for a tax credit. AngeLink has no liability for any claim by any local, state, federal, or any other tax authority with respect to the characterization on any applicable tax return of any Donation on our Platform. All Users should consult their tax advisor(s) regarding the tax deductibility and tax treatment of Donations.

AngeLink is not responsible, and nor shall be liable, for any Charities’ use of any Donor information. Donors must provide AngeLink with such information as is required to enable the issuance of a Donation receipt from ACF. Donors expressly agree and acknowledge that their personal information may be shared with Charities and may be used by Charities pursuant to the Charities’ own policies. Donors thus may wish to review the policies from such Charities. Donors making Donations to Charities should review any state non-profit disclosures that may be applicable or require written disclosures when soliciting public contributions to Charities.

For all potential local, state or federal taxes, it is your responsibility to determine if any taxes apply to Donations, and it is your sole responsibility to collect, report, or remit the proper tax if any is due to a tax authority. This is not the responsibility of AngeLink.

You represent you are not providing any goods or services in exchange for donations. AngeLink will not provide you with any tax documentation for money raised on your fundraiser, nor will it report the funds you collected as earned income.

5.2 PAYMENT PROCESSING.

Users agree to the terms of all AngeLink third-party payment processors and other service providers required to provide Users access to and use of the Platform. If AngeLink or a payment processor finds that a User provided false, incorrect information, or information that violates these Terms of Service or the terms of service of our third-party service providers, AngeLink reserves the right to immediately terminate and/or suspend such User’s account and/or Campaign. Any fine levied by state, local, or federal authorities as a result of a User violating these Terms of Service or the terms of service of our third-party service providers must be paid solely by such User. AngeLink reserves the right to exchange information with our third-party service providers as required and pursuant to the AngeLink Privacy Policy.

AngeLink uses third-party transaction processing and payment processing partners to bill Donors using the payment information provided. Donors acknowledge and fully agree that by making a Donation to a Campaign or Charity, you are agreeing to all the applicable terms of all AngeLink third-party payment processing and transaction processing vendors. Users are subject to the payment processor’s terms and conditions. AngeLink is not a payment processor and does not hold funds. AngeLink does not withhold funds for tax purposes or otherwise. Charities are solely responsible for taxes based on applicable federal, state, local applicable taxes based on their net income and gross receipts.

AngeLink reserves the right to suspend, reverse, or refuse any User transactions or Donations that we believe (in our sole and exclusive discretion) may harm the interests of our Users, vendors, payment processors or the public for any reason, or that may expose a User or AngeLink to any liability or risk.

5.3 ACCOUNT HOLDS.

AngeLink reserves the right, in its sole and exclusive discretion, to suspend or put a hold on a Campaign account, restrict any withdrawals (“Withdrawals”), secure a reserve, or reverse an ACH transfer or other form of payment or transfer of funds for any reason to protect Users and/or the Platform. AngeLink reserves the right to do this if we believe, in our sole and exclusive discretion, that information provided by a Campaign Organizer is misleading, inaccurate, false, or fraudulent. We expressly prohibit the collection of funds that are being used in an inappropriate, unethical, or illegal manner, for example:

5.3.1 If Campaign funds are directly transmitted to the Beneficiary or person entitled by law to act on behalf of a Campaign Organizer rather than the Campaign Organizer itself.

5.3.2 If AngeLink believes, in our sole and exclusive discretion, that a Campaign Organizer, Beneficiary or a Campaign has violated these Terms of Service for any reason or that AngeLink believes that the Campaign Organizer is defrauding Donors or engaging in illicit or inappropriate or unethical activity of any kind.

5.3.3 If AngeLink believes, in our sole and exclusive discretion, that there is erroneous, fraudulent, or suspicious donation activity and/or we are required by law enforcement or court order, subpoena, injunction, or writ under applicable law or regulation to report the activity.

This is in no way an exclusive list. For further information or questions on an account hold or additional information on how to resolve an issue with an account hold, please contact the AngeLink Legal Team at legal@angelink.com.

5.4 WITHDRAWALS.

AngeLink strives to make Withdrawals on a timely basis. However, such Withdrawals may not be available immediately, as AngeLink does not warrant or guarantee that Withdrawals will be available to you within any specific time frame.

AngeLink fully disclaims any and all responsibility for a delay of a User Withdrawal or any other reason that you may be unable to access and use Withdrawals promptly. AngeLink also cannot be responsible for enabling Withdraws for a specified time period or for any issue that may arise from a delay or inability to process a Withdrawal. All Campaign Organizers are each fully responsible for providing accurate and complete information for AngeLink to properly process a Withdrawal, including all proper bank account information.

See AngeLink’s Withdrawal FAQs for more information.

6. USER GENERATED CONTENT.

When you post text, descriptions, videos, data, images and photos, GIFs, trademarks, comments, content and other information (“User Generated Content”) on the AngeLink Platform, it is available to the public. User Generated Content may be shared with other Users and may be displayed on the AngeLink Platform, including any Campaign Organizer or Beneficiary’s personal information in the Campaign description.

AngeLink collects information from communications with Users as well as User questions, comments, and ideas for Platform enhancements, product modifications, or suggestions. By sending AngeLink these types of unsolicited requests, suggestions or information (“Unsolicited Material”), you agree that AngeLink is not bound by any confidentiality obligations, expressed or implied, with respect to this Unsolicited Material. You also acknowledge that AngeLink may have similar product ideas, modifications, and/or enhancements under consideration or potentially in development. You agree that AngeLink has unrestricted use and ability to disseminate all Unsolicited Material for any purpose whatsoever without acknowledgment or compensation to any User. If you choose to submit Unsolicited Material, you hereby grant to AngeLink an irrevocable, non-exclusive, royalty-free, perpetual, worldwide, fully transferable license to use, reproduce, display, distribute, modify, create derivative works of, and commercially utilize any and all Unsolicited Material. You also irrevocably waive, and cause to be waived, against AngeLink and its Users any claims and assertions of any moral rights contained in such Unsolicited Material on our Platform and all rights as stated herein shall survive any termination of your account or the Platform.

YAngeLink reserves the right to maintain any Unsolicited Material, as well as User Generated Content, and may disclose this information if required by law or if we believe that we may need to maintain this information to comply with applicable laws or government regulations; to protect the property, rights, or safety and security of AngeLink, our Users, or others; or to enforce these Terms of Service.

You represent, warrant and guarantee that you own all right, title and interest and/or proper consents to your User Generated Content as well as all trademarks, service marks, and rights of publicity/privacy relating to the same. You hereby expressly grant AngeLink and Users the worldwide, nonexclusive, royalty free, transferable, perpetual, sublicensable and irrevocable license to copy, upload display, modify and store your User Generated Content pursuant to your Campaign or Donation for the potential advertising, promotion, marketing of any kind. If your User Generated Content includes your photo, name, or image, you hereby expressly release and hold harmless AngeLink, our designees, third-party partners, and our employees from any and all claims such as (but not limited to) libel, publicity or invasion of privacy, as well as liability for other claims if any image is distorted or altered for any reason.

You also hereby expressly release and hold harmless AngeLink, our designees or affiliates, third-party partners, and our employees from any and all claims relating to marketing, exposure or exploitation of your image, photo, name, information, as well as all User Generated Content for any liability for claims made by you, or any successor to any claim. You hereby waive any right to approve or inspect any information or content that may be generated by AngeLink, our assigns, or our designees for any reason.

If any other person or entity other than you as the rightful Campaign Organizer appears in your User Generated Content, you represent, warrant and guarantee that you have secured all necessary rights, permissions, waivers, releases and/or licenses from such person(s) and/or entity(ies) for the benefit of AngeLink required and as set forth in our Terms of Service. You acknowledge and agree that you will not receive any financial compensation for any reason whatsoever associated with such User Generated Content rights, waivers, licenses, and releases as set forth herein and that the only consideration you will receive is the opportunity to access the Platform. User Generated Content may not appear on the Platform as we reserve the right (but not the obligation) to edit, modify, suspend, or remove any User Generated Content. We reserve these rights at our sole and exclusive discretion and without notice to you for any reason that may include receipt of claims, allegations, and request for information from authorities relating to such User Generated Content. If we believe, in our sole and exclusive discretion, that you may have violated any provisions of these Terms of Service, we reserve the right to suspend, hold, block, or remove any User Generated Content from the Platform.

6.1 THIRD-PARTY CONTENT AND/OR SERVICES.

AngeLink is not liable for any materials, information, or content of a third-party or User Generated Content and is not limited by any reason, error, or omission in any circumstance. AngeLink is not liable for any damage or loss for any reason that may have occurred as a result of the use of our Platform or any User Generated Content. Users on the AngeLink Platform acknowledge that AngeLink is not able to review, edit, or pre-screen User Generated Content. AngeLink reserves the right but not the obligation, in our sole and exclusive discretion, to suspend, remove, hold, or investigate any User Generated Content on the Platform for any reason or for no reason at all. We reserve this right at any and all times or without notice, and without any liability to you or to any third-party for any damages, costs, losses or claims that may result from the foregoing.

The AngeLink Platform and third-parties may provide tools, widgets and/or links that enable access to third-party services and/or sites. AngeLink has no control over any third-party services,and/or sites. AngeLink does not endorse and is in no way responsible for any third-party services and/or sites. Users acknowledge and agree that AngeLink is not liable or in any way responsible for the content, information, or legality of third-party services and/or sites.

AngeLink is not liable or responsible in any way whatsoever for any loss, damage, cost, or expense that may be caused or deemed to be caused by any third-party services and/or sites, including any information and/or content. You acknowledge and agree that any third-party information, content, service and/or site that you access while using the Platform is subject to the terms of service provided by these third-parties and you acknowledge and fully agree that AngeLink is not liable for any claim, damage, or loss that you may experience in any way related to such third parties.

If you communicate with a third-party regarding a Campaign or a Donation by submitting third-party data or permitting the Platform to automatically access third-party data that may be in your possession, you acknowledge and expressly agree that you have the authority to give AngeLink access to use the third-party data and that you have notified the third-party of how their information may be collected and used by AngeLink. AngeLink reserves the right to identify you as the person who has made the referral in any messages sent to the third-party in its sole discretion. We may use this data to provide messages, reminders, and communications to the third-party through the Platform.

7. MOBILE SERVICES.

The Platform may include certain features available on your mobile device, including browsing, uploading content, and accessing information (“AngeLink Mobile Services” or “AMS”). If you access the Platform on your mobile device, your wireless carrier’s standard charges, data rates, and/or other fees may apply. Please check with your carrier before downloading, installing and/or accessing the AngeLink Mobile Services. By using AngeLink Mobile Services, you agree that AngeLink may communicate with you by text message, MMS, SMS, or other electronic means to your mobile device. You further agree that certain information about your usage of the AngeLink Mobile Services may be disclosed to AngeLink. If you change or deactivate your mobile phone number, you agree to update your AngeLink account information as soon as possible to ensure that messages are sent to your updated contact information.

8. PROHIBITED USES.

AngeLink reserves the right to suspend, disable, or ban any User’s use of the Platform at any time to remove offensive, inappropriate, unethical, false, or untrue information, including, but not limited to, User Generated Content, user accounts, profiles and/or Campaigns. These actions may include suspension, removal, or termination etc. of your Campaign or your account, as well as a freeze and stop payment on any or all Donations to your Campaign. AngeLink also reserves the right to inform appropriate law enforcement authorities or legal action to seek restitution on behalf of our Users and AngeLink.

AngeLink reserves the right, in our sole and exclusive discretion, to suspend, terminate, or remove any Campaign from our Platform at any time that we believe to be inappropriate, or unacceptable for any reason. Below are types of User Generated Content, information, Campaigns and/or uses that are prohibited by AngeLink on our Platform at all times and may cause AngeLink to disable, suspend, remove, terminate, or hide User Generated Content or a Campaign.

8.1 Information or User Generated Content that AngeLink believes, in our sole and exclusive discretion, promotes any kind of intolerance relating to ethnicity, race, religion, sexual orientation, gender identity, or disability, harassment, bullying, discrimination, violence, terrorism, or hate of any kind.

8.2 User Generated Content or any Campaign that is misleading, inaccurate, false, fraudulent, dishonest, or is used to cause reputational or other harm.

8.3 User Generated Content or any Campaign that is used for promoting or obtaining any controlled substance, narcotics, drugs, steroids, medications, therapies, pharmaceuticals, medication, or medical equipment that is regulated by a local, state, or federal regulatory authority, and/or is prohibited or illegal under such authority.

8.4 User Generated Content or any Campaign used for promoting any type of contest, sweepstakes, auction, lottery or raffle ticket, sports or fantasy betting, casino games, animal racing, and any other activity that promises a prize or involves any kind of gambling.

8.5 User Generated Content or any Campaign used for promoting the use of firearms, guns, knives, explosives, ammunition, or weapons.

8.6 Any Campaign with any graphic, sensitive, offensive, sexual content or pornography, or promoting the exploitation of an individual, including, e.g., human trafficking, bribes, bounty, or potential ransom.

8.7 Any Campaign that AngeLink believes, in our sole and exclusive discretion, is for the legal defense of any potential crime, including fraud, deception, or any financial crimes associated with any of the following: investment opportunities; loans; equity; annuities; lottery tickets; debt collection; lending/factoring; international banking transactions; check cashing; currency exchanges; crypto currencies; referral or network marketing schemes; investment schemes that may promise a reward including credit repair or debt settlement services; lines of credit or any cash advance; card testing; evasion of card network chargeback monitoring.

8.8 Any Campaign offering the sale or exchange of goods that are not fully owned by the User. Attempting to collect payments on behalf of payment processors or merchants as self-payments in an effort to circumvent AngeLink’s method of payment, or any Campaign in support of a person alleged to have committed a financial crime, including but not limited to bribery, corruption, fraud, or tax evasion.

8.9 Any Campaign that may contain computer code, software files, or a virus that may be designed to disable, limit or destroy any computer software or hardware as well as any Campaign that AngeLink deems (in our sole discretion) may be a security or privacy risk to any individual or that may be an unauthorized advertising, commercial marketing activity such as “spam,” or “junk mail,” or any other form of solicitation that AngeLink believes to be inappropriate for any reason or which we believe may expose AngeLink and/or our Users to liability or harm for any reason.

8.10 Any Campaign offering the sale of products or services, resale of items without proper authorization, and unauthorized sale or resale of any product or service that are exported or imported without proper authorization. This includes Counterfeit materials of any kind or other licensed or non-licensed materials without the proper authorization from the rightful owner.

8.11 Any User collecting or donating funds on our Platform for any purpose other than that described in a Campaign. Any service or product that may infringe upon a patent, copyright, trademark, trade secret of any third-party. Any Campaign that may infringe on the proprietary rights of others. All Users on the AngeLink Platform expressly agree to not disrupt or interfere with networks or servers connected to the Platform or to abide by all requirements, policies, and regulations connected to our Platform;

9. USER AND DONOR OBLIGATIONS.

In using the AngeLink Platform, all Users expressly agree to:

9.1 Not engage in inappropriate or illicit conduct of any kind on our Platform that, in our sole and exclusive discretion, hinders or restricts other Users from fully utilizing our Platform.

9.2 Not gain access to another User account, network, or computer system for any illegal, unethical, inappropriate or unauthorized means, or to attempt to access information or content that is not available to the public through the Platform.

9.3 Not raise funds for a minor without the express permission of the minor’s parent or guardian unless the funds are directly transferred into an authorized trust account for the sole benefit of the minor. Not to impersonate, or falsely represent any other person, entity, or Charity on our Platform for any reason or to use another User’s URL or account for any reason without their express permission.

9.4 Not engage in any activity or conduct that is inconsistent with the purpose of the Platform as well as not collecting or publishing any personal data without such person’s explicit written consent or to upload User Generated Content on behalf of someone else or a third party or post any personal data without their express consent.

9.5 Not to upload, deploy, or transmit any information or content or Platform features or software for any commercial solicitation to promote any third-party advertisement or Charity except for appropriate Campaign fundraising activity pursuant to the legitimate AngeLink Terms of Service as outlined herein.

9.6 Not gain access, disrupt, or interfere for any reason with our Platform, network, or services or dishonor or disobey any AngeLink network requirement or service that AngeLink may utilize on our Platform. Additionally, you expressly agree not to cause AngeLink to lose any portion of our Platform with our web hosting company, vendors, or Internet Service Providers or to cause any liability for AngeLink.

For all Users and Donors who access the AngeLink Platform by any means or who may make a Donation through our Platform, you fully agree to:

9.7 Not make a Donation to any Campaign that you suspect or know to be fraudulent, inaccurate, or suspicious for any reason. You agree to record and maintain a copy of all your electronic records that may relate to your Donation or Campaign in order to verify compliance with AngeLink Terms of Service as required. You also expressly agree to make these records fully available to AngeLink upon request as well as to maintain proper documentation as may be required by applicable rules, regulations, or laws as appropriate.

9.8 To fully cooperate in the auditing of all your User, Campaign, and Donation information, content, and records at any time so that AngeLink is able to investigate alleged violations of these Terms of Service for any reason,including without limitation all information, materials, and content in the event AngeLink, our payment processing partner, or a governmental or regulatory authority pursues an investigation of you, your Campaign, or Donation.

9.9 To undertake standard security measures to fully safeguard and protect all information received, transmitted, or uploaded through our Platform as well as to adhere to all security and safety controls and guidelines required by AngeLink.

9.10 Upon investigation of a User, Campaign, or User Generated Content, we reserve the right to review all information and materials including any and all social media information or any other materials that we believe, in our sole and exclusive discretion, may be necessary to review for this purpose.

9.11 You will act in an ethical and responsible manner and will not infringe others’ rights in any way, and that you will comply with all applicable financial reporting and laws and regulations relating to tax reporting, registration, asset disclosures and/or political contributions for your Campaign. You also consent and expressly agree that any election fundraiser you may establish on our Platform is created and managed by a properly registered U.S. organization and that your campaign fully complies with all appropriate regulations and election laws.

You also represent and fully warrant that you have the authority and any necessary consent under applicable law to share any personal data or any third-party data on the AngeLink Platform for any reason. When using the AngeLink Platform you authorize us to provide any and all information relating to your Campaign to Donors, the Beneficiary, law enforcement, a regulatory authority, or a financial institution as may be required.

10. IDENTIFYING FRAUDULENT ACTIVITIES.

AngeLink seeks to identify any potentially fraudulent activity and/or the possible misuse of funds raised. If you believe for any reason that a Campaign Organizer is not raising funds or using funds for their described Campaign purpose, or have related concerns about a Campaign, please click on the “Report” button on the Campaign to inform us and we will investigate this potential issue.

11. ANGELINK’S INTELLECTUAL PROPERTY.

You acknowledge and fully agree that the Platform contains features that are protected by trademarks, copyrights, patents, or other proprietary trade secrets or rights. You acknowledge and fully agree that you will not copy, change, rent, lease, sell, or create derivative works based on the Platform except as it applies to your User Generated Content for your legitimate Campaign. You acknowledge and agree that you will not use any spiders, data mining, scraping or other data gathering methods on the AngeLink Platform. If AngeLink chooses to block you from accessing our Platform such as blocking your IP address, you agree not to attempt to circumvent this blocking by using a proxy IP address, or diverting or masking your IP address. Any use of the Platform or its content other than described herein, is strictly prohibited.

The AngeLink name and all our marks, slogans and logos are service marks and trademarks of AngeLink. Any other company, service mark or product logos shown on the Platform are the trademarks or service marks of vendors and other third-party owners. Third-party trademark or service mark owners may not be affiliated with AngeLink and nothing in our Terms of Service or the Platform shall be deemed as a grant, license or right to use any of AngeLink Trademarks displayed on our Platform, without our prior written consent. All goodwill generated from the use of AngeLink Service Marks and Trademarks shall insure to our exclusive benefit.

All rights per these Terms of Service not otherwise acknowledged herein are reserved by AngeLink and/or their respective owners. You acknowledge and agree not to use the Platform for any reason other than in full compliance with these Terms of Service. The software and technology underlying our Platform or used in connection with our Platform are the property of AngeLink and/or third parties. You agree not to modify, copy, reverse engineer, or create a derivative work or attempt to unveil any source code, sell, sublicense, or attempt to transfer at any time to any one for any reason.

12. MAINTAINING DATA RELATED TO CAMPAIGNS AND ACCOUNTS.

AngeLink has no obligation to retain your Campaign or account data and AngeLink may delete data, terminate accounts, or terminate campaigns without notice for any reason. Notwithstanding, may provide reasonable notice to Charity campaigns or accounts where possible.

13. COPYRIGHT NOTICES UNDER THE DMCA.

At AngeLink we honor the intellectual property of others, and request AngeLink Users to do the same at all times. If a User’s work has been copied, altered, or used in a way that violates copyright laws you may notify AngeLink pursuant to our Terms of Service. AngeLink will investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act (“DMCA”) and/or other intellectual property laws that may apply. DMCA notifications should be sent to legal@angelink.com.

Your DMCA notification must contain: 1) an electronic and/or physical signature of the person authorized to act on the copyright’s owner’s behalf; 2) a description of the intellectual property or copyright work that you claim has been infringed or misused; 3) a description of where the information is located on the AngeLink Platform; 4) your name, address, telephone number, and email address; 5) a statement that you have a good faith belief that the alleged use is not authorized by the intellectual property owner, its agent(s), or the law; and 6) a statement under penalty of perjury that the foregoing information is accurate and that you are the intellectual property owner or authorized to act on the owner’s behalf. If you believe that your User Generated Content that was disabled or removed is not infringing on the lawful right of a copyright owner, please contact AngeLink at legal@angelink.com.

Pursuant to applicable law and DMCA regulations, AngeLink reserves the right to terminate any User using the AngeLink Platform for inappropriate, unethical or illicit behavior as well as suspend, remove, limit or terminate access to The Platform at any time for anyone who infringes on the copyright or intellectual property rights of others at any time.

14. INDEMNIFICATION.

You acknowledge and fully agree to indemnify, release, hold AngeLink and its designees, employees, directors and officers, harmless from all damages, losses, costs and/or expenses, as well as all attorneys’ fees, claims, damages, awards, fines, as well as injury or death that may arise from your use of the Platform, a Campaign, Donation or User Generated Content. You also indemnify, release and hold AngeLink and its designees, employees, directors and officers harmless from any and all damages, losses, costs and/or expenses with your access to the as well as any violation of these Terms of Service or your violation of any rights of User or third party. You acknowledge and agree that AngeLink has the right to conduct its own defense against any claim whatsoever and that you will indemnify AngeLink for the costs of its defense including all attorney’s fees, court costs and any other fees or expenses that AngeLink may incur related thereto.

If you are a resident of California, by accessing the Platform you waive California Civil Code Section 1542, indicating “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release, and that if known by him or her would have materially affected his or her settlement with the debtor or released party.” If you are a person who is a resident of another jurisdiction in the U.S.A. or outside the country you fully agree to waive any similar statute, regulation or law.

15. DISCLAIMER OF WARRANTIES.

THE ANGELINK PLATFORM AND SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. ANY USE OF THE ANGELINK PLATFORM OR SERVICES SHALL BE DEEMED AT YOUR OWN RISK. ANGELINK AND ITS DESIGNEES HEREBY EXPRESSLY EXCLUDE AND DISCLAIM TO THE FULLEST EXTENT PERMITTED BY LAW ALL REPRESENTATIONS, CONDITIONS AND WARRANTIES OF ANY EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT AND/OR TITLE. ANGELINK AND ITS DESIGNEES MAKE NO WARRANTY THAT THE ANGELINK SERVICES WILL MEET USER REQUIREMENTS, THAT ALL TRANSACTIONS WILL BE ACCURATE OR SECURE, OR THAT THAT THE PLATFORM OR SERVICES WILL BE UNINTERRUPTED AT ANY TIME. ANGELINK AND ITS DESIGNEES MAKE NO WARRANTY THAT INFORMATION AND RESULTS ON OUR PLATFORM WILL ALWAYS BE RELIABLE, OR ACCURATE NOR CAN WE GUARANTEE THAT SERVICES WE MAY PROVIDE WILL MEET USER EXPECTATIONS AT ANY TIME.

16. LIMITATION OF LIABILITY.

Users expressly acknowledge and agree to the fullest extent permitted by law, that AngeLink nor its designee will be liable for any direct, indirect, consequential, exemplary or punitive damages for profit loss, loss of use, goodwill, loss of corruption of data, and/or any other intangible loss. The above remains in effect even if AngeLink has been previously advised of the potential of any damages whether due to negligence, contract or tort liability or any other cause resulting from the use or inability to use the Platform for any reason.

You expressly acknowledge and agree to hold AngeLink harmless for the loss of data, the cost of procuring substitute services or products, or information or messages received or delivered or any transaction made on the AngeLink Platform as well any rewards, prizes or promotions made on the AngeLink Platform at any time including any inappropriate transaction, transmission completed in error or unauthorized access to our Platform. You hereby acknowledge and agree pursuant to the above that for any other issue relating to third-party services on the AngeLink Platform to the fullest extent permitted by law, and in no event will AngeLink’s total liability to you for any losses, damages, including all negligence, contract, statutory liability or other cause of action exceed the amount you have paid AngeLink in the prior six months or if this is greater than one-hundred dollars ($100).

We are aware that some U.S. jurisdictions may not allow the exclusion of certain warranties or the limitation or exclusion of liability for consequential or incidental damages therefore some of the limitations set forth herein may not apply to you if you are a resident of certain jurisdictions. If for any reason you are not satisfied with any part of the Platform or these Terms of Service, your sole and exclusive remedy is to discontinue use of the Platform.

17. ARBITRATION.

By using the AngeLink Platform, you agree that any disputes that may arise between us will be resolved by binding, confidential, individual arbitration and you hereby waive your right to a jury trial or to participate in or initiate any class action litigation. Please carefully review the disputes section below, because by entering into this agreement you expressly acknowledge and agree that you have read and understand all of the terms of this binding agreement. In addition, when using the Platform you will be subject to additional applicable policies including without limitation, our Privacy Policy which is hereby incorporated by reference into the AngeLink Terms of Service (provided, however, in the event of conflict, these Terms of Service take precedence). AngeLink will resolve any such conflicts in our sole discretion, and all of our determinations shall be final.

Any arbitration between you and AngeLink shall be settled under the Federal Arbitration Act and administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules as outlined in these Terms of Service. You may obtain the AAA filing forms by contacting AAA directly.

If a party intends to seek arbitration you must send a written notice of the dispute to the other party by Express Mail with signature required or by certified Mail or if the other party has not provided a current physical address, then by email. The Notice of Arbitration must describe the basis of the dispute or claim and set forth the demand for relief sought. AngeLink will make a good faith effort to resolve the claim directly, but if we are not successful within 60 days after the Notice of Arbitration is received, either party may initiate arbitration proceedings. All arbitration proceedings between us shall remain confidential. In the arbitration, the amount of any settlement offer made by either you or AngeLink shall not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. If the arbitrator awards you an amount which exceeds the last written settlement amount offered by AngeLink in settlement of the dispute prior to the award, we will pay you the higher of the amount awarded by the arbitrator or $10,000.

If you commence arbitration in accordance with these Terms of Service, AngeLink will reimburse you for your payment of the filing fee unless your claim is for more than $10,000 in which case the payment of any fees will be decided by the AAA Rules. Any arbitration hearing will take place at an agreed upon location, however if the claim is for $10,000 or less, AngeLink may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator; through a telephone hearing or in-person hearing as established by the AAA Rules in the county of your billing address. If the arbitration finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in the Federal Rule of Civil procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In that case, you agree to reimburse us for all monies previously disbursed by AngeLink that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits.

Notwithstanding the above, you may choose to pursue a Dispute in court and not by arbitration if you opt-out of these arbitration procedures within 30 days from the date that you first consent to these Terms of Service (the “Opt-Out Deadline”). You may opt out by mailing a written notification to AngeLink: 1130 Creekside Parkway, Suite 110835, Naples, FL 34108. Your written notification must include (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes through arbitration. Your decision to opt-out will have no adverse effect on your relationship with AngeLink. You are responsible for ensuring the AngeLink’s receipt of your opt out notice, and you therefore may wish to send a notice by means that provide a written receipt. Any opt-out request received after the Opt-Out Deadline will not be valid.

You and AngeLink acknowledge and fully agree that either party may bring claims to the fullest extent permissible by law against the other only in your or our individual capacity and not as a plaintiff or class action member or any potential class or representative proceeding. Additionally, we both fully agree that the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding or any kind without prior written consent by both AngeLink and you.

AngeLink agrees to keep the arbitration proceedings, all information exchanged between us, and any settlement offers confidential, unless required by law or requested by law enforcement, court proceedings or government authority. However, both parties agree that we may each disclose this information to our respective accountants, insurance providers and auditors in confidence. If this disputes section is found for any reason to be unenforceable, then the entirety of this disputes section will be null and void and, in that case, the parties agree that the exclusive jurisdiction and venue described below will govern any action arising out of or related to these Terms of Service.

You acknowledge and fully agree that you are solely responsible for your User Generated Content and all communications with any other User when you access the Platform and that we bear no responsibility or liability herein. AngeLink reserves the right to take action and in any way with disputes for any reason.

For any claims or disputes that are not subject to arbitration, as set forth above, you and AngeLink fully agree to submit to the personal and exclusive jurisdiction of the state and federal courts in Delaware. Any failure of AngeLink to enforce or exercise any provision or right of these Terms of Service does not constitute a waiver of any kind. If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, then both parties hereby agree that the other provisions of these Terms of Service shall remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Platform or these Terms of Service must be filed within one year after such claim or cause of action arose or it shall be forever barred.

18. NOTICE.

Any notices to you may be made by email or regular mail to the address(es) provided by you. AngeLink may also provide notices to you of changes to these Terms of Service or other matters by displaying notices or links to notices on the AngeLink Platform.

19. NO WAIVER.

If AngeLink fails to enforce any of our rights, this will not result in a waiver of that right or any other rights whatsoever.

20. ASSIGNMENT.

AngeLink reserves the right to assign or delegate our rights, or obligations herein without prior notice in connection with a merger transaction, reorganization, sale or acquisition of any kind. Nothing in these Terms of Service shall prevent AngeLink from complying with the law enforcement at all times. AngeLink shall not be liable for any failure to perform or delay that may result from causes outside our control, including, but not limited to, acts of war, terrorism, embargos, acts of military authorities, natural disasters of any kind such as floods, fires, accidents, strikes or shortages of any kind such as labor, materials, energy, etc.

21. PRIVACY POLICY.

For information on how AngeLink collects, stores, uses and shares User information, see the AngeLink Privacy Policy.

22. REFUNDS.

Donors understand and agree that Donations are generally not refundable. AngeLink will consider general requests for refunds within 30 days of donation, and if the donation has not already been transferred to the recipient. If, in our sole and exclusive discretion, a Campaign is determined to be misrepresented, fraudulent, or in breach of these Terms of Service, that Campaign will be terminated and all Donations will be refunded to donors on the original form of payment, to the best of our ability, contributed to ACF, or donated to a similar charity.

Further, Users expressly acknowledge and agree that if the Campaign Organizer fails to enter the proper Withdrawal information and/or provide required verification documentation pertaining to the ACF’s Nonprofit Alliance within 72 days of receiving their first Donation, such Campaign may be terminated and all Donations will be refunded to donors to the best of our ability, contributed to a similar charity, or to ACF.

For more information, see AngeLink’s Refund Policy.

23. MINORS.

The AngeLink Platform may be accessed and used by those who have reached the age of majority in their state of residence, which usually means 18 years old. If you are under the age of majority, but at least 13 years old, access to and use of the Platform requires the permission of your parent or guardian, including their agreement to these Terms of Service on your behalf. By using the Platform, you represent and warrant that you are at least 18 years of age or older. The Platform is not meant for, directed to, and may not be used by anyone under 13 years old. Please see the AngeLink Privacy Policy to learn more about the handling of a minor’s data.

24. CAMPAIGN SUSPENSION AND TERMINATION POLICY.

As a Campaign Organizer you may choose to hide or remove your Campaign. You may hide or remove your Campaign on the AngeLink Advanced Settings tab on the Platform.

You may also choose to keep your fundraiser active on the Platform but turn off Donations. This allows you to continue to view, manage, and update your Campaign and keep your Campaign visible on the Platform. When you choose to keep your Campaign visible on the Platform this also allows you to connect, engage, and thank your Donors and to inspire others.

Donors understand that if a Campaign Organizer hides or removes a Campaign for any reason, Donations made to that Campaign will be refunded to the donors to the best of our ability, be contributed to a similar charity, or to ACF.

25. KNOW YOUR CUSTOMER POLICY.

Through our payment processors and third-party vendors, AngeLink utilizes extensive technology platforms that verifies the identities of Users in compliance with legal requirements and current laws and regulations (“Know Your Customer” or “KYC”). Our philosophy is to develop and access up-to-date methods of identification and authentication further leverages our payment processors’ KYC collection of static data elements. Over time we seek to leverage static typologies with more dynamic data to further enhance our transaction monitoring capabilities. These risk-based customer identification programs employ the proper KYC protocols.

26. PCI POLICY.

The Payment Card Industry Data Security Standards (“PCI DSS”) are a set of global security standards designed for companies that collect, process, transmit and/or store cardholder data and/or maintain a secure data environment(s). PCI DSS applies to all companies that accept credit cards or are involved in payment processing. PCI DSS defines a set of technical and operational requirements designed to enhance trust and safety, protect cardholder data, reduce fraud, and minimize the chances of a data breach. PCI DSS applies solely to the people, processes, and technology that collect, store, process and/or transmit cardholder data, known as the Cardholder Data Environment (“CDE”).

AngeLink works with third-party payment processors’ existing frameworks for PCI DSS compliance, with encrypted solutions where AngeLink never sees or has access to unencrypted cardholder data. Our third-party payment processor(s) are solely responsible for the security of cardholder data received and all data is contained in a PCI DSS Level 1 Service Provider CDE. AngeLink works with our third-party payment processor(s) to secure and protect the data and to comply with cardholder data storage requirements.

27. DONOR SECURITY.

AngeLink complies with PCI DSS by processing all donations through third-party payment partners who are fully PCI DSS compliant. AngeLink follows industry standards regarding security and we fully encrypt all user data in transit. Users should be cognizant of potential phishing emails from potential bad actors on any internet platform. If you do not recognize any transaction(s) on your account, please contact your bank and/or credit card company immediately to report the unrecognized transaction(s). Further, if you receive an email claiming to originate from AngeLink and it looks suspicious for any reason, do not click on any links within the email. Please report suspicious emails or websites to our team so that we may investigate immediately, by forwarding the email and any attachments to legal@angelink.com.

28. BANKING.

Our payment processors collect your credit card details, banking information, and any other information necessary to process your Donation. We strive to offer personal information and banking security to our Donors and to Campaign Organizers.

29. ACCOUNT USER POLICY.

Our AngeLink Community Guidelines for Conduct policy prohibits users from uploading or downloading certain types of files and harassing other Users. Furthermore, we prohibit the use of our Platform to break the law, infringe on the security of our Users, post commercial messages, or send junk mail to our Users.

30. ANTI MONEY LAUNDERING POLICY.

AngeLink remains committed to compliance with all applicable Anti-Money Laundering (“AML”) laws and regulations through our third-party payment processors. We utilize third-party payment processors systems to help identify suspicious activity. These payment processors use customer due diligence features to collect key data applicable to market regulations or KYC requirements for identity verification. Our AML compliance program is in place to combat financial crime by adhering to stringent policies with our payment processors to detect and report suspicious activity. These risk-based customer identification programs utilize up-to-date AML data.

31. CYBERCRIME.

AngeLink’s policy is to engage and partner with law enforcement in efforts to help stop cybercrime or potential bad actors. Law enforcement can work with AngeLink subject to standard legal processes with questions or concerns about the broader landscape of cybercrime. We also collaborate with legal, compliance, risk and security teams across the country.

32. SANCTIONS.

AngeLink utilizes third-party payment processor systems to help formulate an AML methodology and sanctions risk assessment as well as OFAC compliance consistent with regulatory guidance to understand, identify and assess any potential risks. We strive to adhere to a risk-based approach for all risk mitigation strategies. Many third-party payment processors actively cross reference and screen accounts and transaction history on a 24-hour basis based on industry and government guidelines and sanctions databases.

33. ENTIRE AGREEMENT.

These Terms of Service constitute the entire agreement between Users and AngeLink and fully govern the use of the Platform. You may also be subject to additional terms of service that may access third-party services, third-party vendors or third-party software or hardware when accessing the AngeLink Platform. These Terms of Service will be governed by the laws of the State of Delaware, without regard to any choice of law or conflict of law principles.

Date of Last Revision: November 4, 2022

This AngeLink, Inc. (“AngeLink”) Privacy Policy (the “Privacy Policy” or “Policy”) describes and governs how we collect, use, store and share user information that may be collected on the AngeLink platform.

All users should review this Policy carefully prior to using the AngeLink platform. By using any part of AngeLink services, you consent to the collection, use, storage and disclosure of your information as detailed in this Privacy Policy. The English version of this Policy is binding, and other translations are for convenience only. If you are a California resident, you may be protected by additional rights that may be found in the California Consumer Privacy Act of 2018 Notice. AngeLink Inc. is the data controller and can be reached by contacting AngeLink. You do not need to consent to this Privacy Policy but do acknowledge you have read and understood these Privacy Policy terms. We may notify you of changes to this Privacy Policy by updating the date on this policy and by sending you an email.

AngeLink uses the information collected on our platform and through our services per the terms of this Policy. AngeLink may use the information we collect to contact users to provide services and information that you request, as well as to respond to questions or comments that users may have. We may also use this information to send updates, communications, promotions, and information relating to our services. We may also send periodic emails to users relating to usage and interactions on our platform.

1. INFORMATION COLLECTED.

When you register for AngeLink services or open an account, we collect contact information, login details, photo or video, zip code, country, and other additional information you provide. Charities and nonprofit organizations register accounts with contact information, name, address, tax ID, photos, videos, logo, phone number, as well as other information that may be provided to third-party data services or charitable rating service providers for this purpose. You can edit your information by logging into your AngeLink account at any time. If you have any questions or want to review the information, please send an email to legal@angelink.com.

When you create an AngeLink campaign we may collect information such as a campaign title, campaign category, funding goal, description, photos, videos and other information you provide. Our payment processor partners collect and maintain information related to the withdrawal of funds for each campaign. When you donate to a campaign, we may collect your contact information such as name, phone, address, email address, zip code, country, and any other information you provide. Our payment processor partners collect your credit card details and other required information to process your donation.

AngeLink users can leave feedback, comments, thank-you notes, and other related messages for other platform users. All of this content may be available to the public by default. AngeLink welcomes your questions and feedback. We would love to hear from you about any new product suggestions, modifications, and ideas at any time. When you do this, we may collect information you provide such as your contact information, message, suggestions as well as any documents you send to us. Any of this information you may provide may be shared and may become public information for all our users to share their opinions.

When you use AngeLink services to create a fundraising campaign, you provide information such as your city, state, and zip code. All AngeLink users may be able to view the information you provided when they view your campaign on the AngeLink platform. AngeLink may also use your location information as described herein.

AngeLink may provide a non-profit organization or charity the ability to conduct an event or promotion and when doing so we may collect your contact information, including name and address, in order to properly administer and fulfill awards and prizes, if applicable. We may also collect your information to inform you of relevant announcements, upcoming events, and promotions.

2. USE OF INFORMATION.

Information that we collect is used to operate our platform and provide our services, customer support, and reporting functions. We may also use this information for analytics and product development purposes such as preferences and usage trends, in order to improve usability and security on our system and platform. AngeLink may use user information to determine how users interact with our platform to customize and personalize our content, including the language and campaigns on AngeLink homepages based on user location. AngeLink may require this information for our legitimate interest in providing services to AngeLink users. AngeLink also uses information collected in order to comply with state, local, federal, and/or international laws, defend AngeLink legal rights, as well as to enforce our Terms of Service and Privacy Policy.

How do we transmit data from the user’s device?

We get some data from user’s device with permission, including:

  • 1. Images for profile image and fundraiser’s cover photo (both storage and camera)
  • 2. Contacts list for inviting a new team member
  • 3. Download receipts to device’s storage
  • 4. User’s location to show nearest fundraisers
3. BACKGROUND CHECK INFORMATION.

On the AngeLink Platform, background checks are not automatically performed on Campaign Organizers and/or Beneficiaries. If AngeLink, in its sole discretion, believes that a fundraiser may be misleading, fraudulent or inaccurate for any reason, or that the Campaign Organizer may potentially deceive Donors, AngeLink may require that a third-party background check be conducted on the Campaign Organizers and/or the Beneficiaries prior to the withdrawal of funds. Depending on the outcome of this third-party background check, AngeLink reserves the sole and exclusive right to conduct further investigations on the Fundraiser, Campaign Organizer and/or Beneficiary as may be deemed necessary, in AngeLink’s sole discretion. AngeLink is not a background check company and does not perform background checks. Thus, AngeLink uses a third-party background check vendor to perform these background checks. Campaign Organizers and Beneficiaries who are requested by AngeLink to complete a background check will receive communications from the third-party background check vendor requesting them to complete and submit an authorization for such background check. AngeLink does not process or store background check reports and does not control how the background check information is used by these third parties. However, the third-party background check vendor will notify AngeLink if the Campaign Organizer and/or Beneficiary passes or fails the background check based on relevant factors as determined by AngeLink. By completing a background check, Campaign Organizers and Beneficiaries agree to the third-party background check vendor’s terms of use. Background checks are conducted in an effort to help verify the Campaign Organizer and/or the Beneficiary in an effort to build trust among the community, however, AngeLink does not warrant or guarantee this.

If the Fundraiser and/or the Beneficiary (as applicable) is notified that he/she failed third-party background check, the Fundraiser and/or the Beneficiary will be advised that he/she may contact the third-party background check company to file a dispute and provide documents to remedy any inaccuracies in the background check, per the Fair Credit Reporting Act.

It is important to note that background checks can vary in comprehensiveness according to variations among federal, state, county and/or local databases and availability of criminal history and information. Additional limitations may apply in certain jurisdictions as well. Background checks are performed only with the consent of the person about whom the background check is being performed, using information that is provided by the subject of the background check, such as name, home address, date of birth and social security number. If incorrect information is provided by the subject of the background check, the results of the background check may be inaccurate or have incorrect identifying data, which may impact the results of the background check. Additionally, some databases and/or criminal records may not be reported promptly or accurately, or due to electronic or human error, results may be incomplete or inaccurate. Background checks may be helpful to uncover potential red flags, however, Donors should not solely rely upon background checks to ensure the validity of a Campaign. AngeLink recommends that background checks be performed as only one portion of a Donor’s review of a Campaign worthiness.

4. SHARING OF INFORMATION.

AngeLink may share information we collect on our platform with certain third parties without notice to users. AngeLink may hire third-party companies to perform business projects and we may provide access to or share user information with such third-party companies for them to complete work on AngeLink’s behalf. These services may include advertising, marketing, data analysis, storage, security, fraud prevention, payment processing and legal services. AngeLink limits the personal information provided to these types of service providers to that which is required to perform their business projects on our behalf. AngeLink requires all third parties to maintain the confidentiality of AngeLink information.

We provide user information to other users of the AngeLink platform if you make your information publicly available in a publicly accessible area of our platform. Some information users provide in forums, comments, and customer support communications may be publicly accessible.

If AngeLink engages in the purchase or sale of another business or asset such as a merger, reorganization, dissolution, etc., which may include the exchange of due diligence information, user information may be part of the transferred assets. AngeLink has the right to disclose, transfer, and access user information when we have a legitimate belief that it is necessary to comply with state, local, or federal laws, including but not limited to court orders, subpoenas, search warrants, or other legal processes. AngeLink responds to inquiries or requests from law enforcement, government, regulatory authorities, or data protection organizations to protect and defend the legal rights, privacy, safety, or property of AngeLink employees, affiliates, subsidiaries, or agents. We may also do so for our users and to permit us to pursue remedies or participate in or defend against litigation or to limit any damages we may sustain, or to enforce this Privacy Policy or any applicable Terms of Service.

AngeLink shares user information with campaign organizers and campaign beneficiaries. We may share the user’s name, email address, and other information provided in connection with a donation to the fundraiser and campaign beneficiary. AngeLink users acknowledge and agree that campaign beneficiaries may communicate with you about your donation and may require user information to comply with reporting and legal requirements. AngeLink may share user information when you consent to the sharing of your information to arrange for specific campaigns with third-party organizations. If you consent to delivering your contact information to a specific partner, we share, with the partner organization, your name, address, email, and other information with your donation to a specific campaign. When you register for an event on the AngeLink platform, we share your information with individuals who are organizing the event.

5. SENSITIVE INFORMATION.

When you choose to provide AngeLink with personal information that may be considered to be sensitive, such as health information, religious beliefs, or political opinions, you are sharing this information as a public post on your campaign. Please also note that you may be asked to provide additional information on our platform and that you are under no obligation to provide such information, but should you choose to withhold such information, you may not be able to use some or all of the AngeLink services. AngeLink may conduct research on our customer comments, interests, demographics, and behaviors based on collected information. We may collect this information for research purposes as well as other purposes (e.g., to improve the AngeLink services), and we can share this information with our agents, affiliates, business partners and other third parties.

6. THIRD-PARTY INFORMATION.

You may provide AngeLink with third-party information when you share your campaign with friends and family. When doing so, we may request access to information stored in your email or on your mobile device address books, such as emails, phone numbers, names, etc. and third-party data (“Third-Party Data”). When you use this type of feature that enables you to communicate with third parties by submitting Third-Party Data to the Services or permitting the Services to automatically access your Third-Party Data, you acknowledge and agree that you have the authority of the relevant third-party for AngeLink to access and use this Third-Party Data and that you have notified and informed these third parties on how their information is collected and used by AngeLink. We reserve the right to identify you as the referring person for any messages that may be sent to them. AngeLink may use Third-Party Data to contact these providers or to send a message and communicate between you and such third-party through AngeLink. We may send additional messages and reminders to third parties on your behalf as permitted under applicable law. In all cases, any such communications sent to third parties utilizing Third-Party Data will provide a way to “opt out” of receiving additional similar communications.

7. INFORMATION RETENTION.

AngeLink only retains information for as long as required and to the extent permitted by applicable laws. AngeLink will remove information from our system and records when this user data is no longer needed. We then anonymize data so that users can no longer be individually identified, in accordance with AngeLink’s corporate document retention policy. The AngeLink retention policy is based on various criteria, such as the type of products/services requested by users or provided to users, the time period as well as mandatory retention periods pursuant to state and federal law as well as statute of limitations.

8. UNSOLICITED INFORMATION SUBMITTED BY USERS.

AngeLink also collects information via our customer support pages which may include feedback, user suggestions or other unsolicited submissions. When you send us unsolicited submissions you agree and acknowledge that AngeLink is under no obligation of confidentiality with respect to your unsolicited submission. You further acknowledge and agree that AngeLink may have your unsolicited submission, idea, or product/service suggestion already under consideration or in development, and you grant AngeLink an irrevocable, non-exclusive, perpetual, royalty-free, worldwide license to use, create derivative works, modify, publish, distribute and sublicense the unsolicited submission. You also irrevocably waive against AngeLink and its users any claims and/or assertions of any moral rights believed to be contained in such unsolicited submissions. This unsolicited submission section shall survive any termination of your account or AngeLink services.

9. SOCIAL NETWORKING SITES.

AngeLink enables users to log into our platform via social networking websites such as Facebook or Twitter. We do this to make the user experience easier. When users log in via social networking platforms, we ask for your credentials on these systems in order to access our platform. When you add a social networking account to the AngeLink platform or log into our system using your social networking account, we will collect information necessary to enable our platform to access that social networking platform. The social networking platform will then provide AngeLink access to required information that you may have provided to the social networking platform such as your name, contact information, photograph or other information that you allow the social networking platform to share with AngeLink. AngeLink captures, stores, and discloses information in accordance with this Policy.

AngeLink is not responsible for how third-party social networking services capture, store, or disclose your data. AngeLink has no liability or responsibility for the privacy practices or other actions of any third-party social networking service provider that may be enabled within the AngeLink platform. AngeLink users may post information on social networking sites when they access content through our platform such as on Facebook or Twitter. When you do this, you may be permitting these social networking sites to access your information on the AngeLink platform, and you are agreeing to their respective terms of use and privacy policies. You also acknowledge that if you choose to use these features, your followers and subscribers on each such social networking platform may be able to view your content and activity.

10. COOKIES AND OTHER TRACKING TECHNOLOGIES.

When you use the AngeLink platform, we automatically receive and store information from devices that you may use to access the platform. This information may be collected passively through various technologies and may include information on your internet browser or your mobile devices as well as websites, including your operating system, location data, IP address, and city and state, or geo-location if permitted on your mobile device. You recognize and acknowledge that AngeLink and its agents or service providers may store this information. When you interact with AngeLink, our web server may send a cookie to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us improve and keep secure our AngeLink services and your experience. Some cookies that may be required to enable AngeLink services may be considered “functional” cookies such as login, consent, or chat functions. AngeLink cannot provide its services without the use of functional cookies. AngeLink may also use analytical cookies to maintain, operate, and improve our services from time to time. Some analytical and functional cookies we may use may be by third parties.

Many mobile and web browsers automatically accept cookies. However, if you want to change this, you can learn more about cookie functionality, including how to block cookies on various browsers and mobile devices, by visiting websites such as allaboutcookies.org. You may also manage the use of cookies and other Flash technologies with the management tools on the Adobe website. By blocking any or all cookies, you may not have access to all AngeLink services. When accessing the AngeLink platform on your mobile device, you may also update your privacy settings on your device by setting the Diagnostics and Usage settings or Limit Ad Tracking settings of your Apple iPhone or iPad. On an Android, you may need to do this via apps available in the Play Store. You can also limit information collected by uninstalling the App on your device.

AngeLink may also use web beacons, which enable AngeLink to track usage information, such as page views. Web beacons are not placed on your computer (unlike cookies) but may be used to access how users interact with AngeLink content. AngeLink may also use pixel tags, clear gifs and web bugs. These small graphic images have an identifier that may be used to track user access to our platform and other data that may be embedded in our web pages. AngeLink may utilize pixel tags to send email messages and see whether the email was opened. We may use this technology to provide content that may be of interest to our users, as well as to reduce messages sent to users. AngeLink does not link pixel tag information to identify users.

11. ADVERTISING AND ANALYTICS SERVICES PROVIDED BY THIRD PARTIES.

AngeLink may also work with advertising and promotional companies to display ads to you and/or to track information from ads for AngeLink services. To show you ads, our partners and us may place cookies or access cookies through our platform. This information may include personal data collected through third-party partners. AngeLink may use cookies or other third-party technology to collect information about your use of our platform such as navigation, customized elements, content, and data. This data may include the number of unique visitors, donors, campaign organizers, and other information in order to improve and optimize the AngeLink platform.

AngeLink may aggregate or de-identify user information so that it does not identify users individually. AngeLink reserves the right to use and disclose aggregate and de-identified data for any and all lawful purposes. AngeLink may use third-party analytic services which may include cookies and other electronic technologies to analyze data from our platform. Information collected herein may be disclosed or collected by third-party service providers who work on behalf of AngeLink. This data may be used for advertisements on our platform when users visit other websites.

12. MOBILE COMMUNICATIONS.

When users access the AngeLink platform on a mobile device and you provide us with your mobile number or other electronic access to your mobile device, you acknowledge and agree that AngeLink can communicate with you by text message, SMS, and MMS. If you change or deactivate your mobile number, you agree to update your AngeLink account information to ensure that your messages are properly directed to you. Your wireless carrier’s data rates, standard charges, or other fees may apply where you access the AngeLink platform through a mobile device. In addition, downloading or using certain services on a mobile device may be restricted by your carrier. By using the AngeLink platform on a mobile device, you agree that we may communicate with you regarding text message, SMS, and MMS as well as other electronic methods to your mobile device.

13. LINKS AND DO-NOT-TRACK SIGNALS.

This Privacy Policy applies only to our services. Our platform contains links to other third-party websites not controlled or owned by AngeLink. The policies and procedures described herein do not apply to such third-party sites. Users expressly acknowledge that AngeLink does not endorse and may not have fully reviewed privacy policies of these third-party sites, and therefore it is suggested that users contact third-party sites directly for more information on their respective privacy policies as well as terms of service policies.

Do-Not-Track Signals, “DNT” is a privacy preference that users can set in web browsers. AngeLink may not recognize or respond to DNT signals at this time.

14. TRANSFER OF INFORMATION TO US AND OTHER COUNTRIES.

AngeLink processes and stores information in the United States of America. Users visiting our platform from outside the United States, should be aware that your information may be transferred, stored, and/or processed in the United States. The data protection and other laws of the United States and other countries might not be as comprehensive as those in other countries. By using the AngeLink platform, you acknowledge and agree to your information being transferred to our facilities and third-party facilities with which we may share your information as described herein.

15. CALIFORNIA PRIVACY RIGHTS UNDER THE CCPA.

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. We do not disclose your Personal Information to third parties for the third parties’ direct marketing purposes. If you are a California resident and would like to make such a request, please contact legal@angelink.com.

The CCPA provides California residents with the additional rights listed below.

Right to Know. You have the right to know and see what data we have collected about you over the past 12 months, including:

  • The categories of personal information we have collected about you;
  • The categories of sources from which the personal information is collected;
  • The business or commercial purpose for collecting your personal information;
  • The categories of third parties with whom we have shared your personal information; and
  • The specific pieces of personal information we have collected about you.

Right to Delete. You have the right to request that we delete the personal information we have collected from you. There are exceptions, however, that include, but are not limited to, when the information is necessary for us or a third party to do any of the following:

  • Complete your transaction;
  • Provide you a good or service;
  • Perform a contract between us and you;
  • Protect your security and prosecute those responsible for breaching it;
  • Fix our system in the case of a bug;
  • Protect the free speech rights of you or other users;
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.);
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interests that adheres to all other applicable ethics and privacy laws;
  • Comply with a legal obligation; or
  • Make other internal and lawful uses of the information that are compatible with the context in which you provided it.

Do Not Sell My Personal Information. You have the right to request that we do not sell your personal information.

Other Rights. You can request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. You also have the right not to be discriminated against for exercising any of the rights listed above.

16. DATA SECURITY.

AngeLink has various security processes to protect the information provided on our platform from unauthorized access, disclosure, use, or destruction. AngeLink also limits access to information to employees and authorized service providers on an as needed basis or as required for the purposes described in this Privacy Policy. Internet and email transmissions across the internet cannot ever be fully secure and error free. Thus, email sent to or from our platform may not always be secure. Therefore, AngeLink recommends that users take this into consideration when disclosing and providing information to us over the internet.

17. MINORS.

The AngeLink Platform is intended for those who have reached the age of majority in their state of residence, which usually means 18 years old. If you are under the age of majority, but at least 13 years old, access to and use of the Platform requires the permission of your parent or legal guardian. If you believe that a child under the age of 18 has provided personal information to AngeLink through our platform, you may contact us at legal@angelink.com and we will delete information from our databases to the extent required by applicable laws. The Platform is not meant for, directed to, and may not be used by anyone under 13 years old.

18. CHANGES TO THIS PRIVACY POLICY.

AngeLink reserves the right to update and/or modify this Privacy Policy at any time. Updates and changes to our Privacy Policy will be noted on our platform for users to review and an email may be sent informing users of the updated Policy. If users disagree with revisions to the Privacy Policy, they can deactivate their account and discontinue the use of our services. Users should review the AngeLink Privacy Policy periodically and carefully review any updates to this Policy. User access to and use of the AngeLink platform is subject to the Terms of Service and other applicable terms, which may be made available to you in connection with use of the AngeLink platform.

19. CONTACT US.

You can contact AngeLink if you have any questions about the AngeLink Privacy Policy or the information contained herein.

You can contact our Angel Legal Team by email as follows:

AngeLink, Inc.

Legal Department

legal@angelink.com

On the AngeLink platform, all users are required to agree to the AngeLink Community Guidelines for Conduct to create a safe and pleasant experience for every user in our community. Failure to agree and/or comply could result in revocation of your account, deletion of your fundraiser or access to the AngeLink platform.

Inclusion, respect and compassion for all users

The AngeLink platform promotes inclusion, diversity, and equality. Our community is committed to treating everyone with respect and compassion regardless of ethnicity, race, national origin, religion, beliefs, gender identity, sexual orientation, disability or age.

Photo/Video guidelines

Photos and videos uploaded on our platform containing any nudity, pornography, violence and/or guns are not permitted and may result in the removal of your fundraiser. In addition, you are not allowed to upload copyrighted media that you do not own the rights to.

Honesty and Integrity

We will not tolerate lying or intentionally deceiving anyone on our platform. As a campaign organizer, all content and information you provide regarding your fundraiser and/or the beneficiary must be complete, accurate, and may not intentionally or negligently deceive users on our platform. Donations provided to your fundraiser must be used solely as described based on the content and information you provide. If you withdraw donations raised on behalf of someone else (i.e., the beneficiary), such donations shall be given to or used on behalf of the beneficiary. When you raise funds for a 501(c)(3) organization, all donations shall be used solely for the purpose stated in your fundraiser. The charity must have a valid tax-exempt status under applicable law, including as an IRS tax-exempt organization, and be properly registered with the IRS and as otherwise required by law.

No misleading and/or illegal information

Illegal activity is not tolerated on the AngeLink platform under any circumstances. This includes any misleading information and/or fraudulent information. If there is a concern that your fundraiser contains false/misleading and or fraudulent information, you may be restricted or banned from the AngeLink platform and your fundraiser may be shut down. In addition, you and/or the beneficiary may be reported to authorities.

No hate speech or bullying

We intend for the interactions on our platform to be kind and respectful. We will not stand for any hate speech or demeaning, insulting, foul language or bullying! Failure to comply could result in cancellation of your account, deletion of your fundraiser or access to the AngeLink platform.

AngeLink is building life-changing technology and the world’s most trusted, safe and secure fundraising platform. The AngeLink Assurance has been established to ensure that donors, fundraisers, beneficiaries and our user community are protected. We’re developing robust, patent-pending anti-fraud algorithms with escalating flagging systems to manage safety, security and compliance across our platform. In the event that a fundraiser is inaccurate and the funds have not been delivered or used for their intended purpose, AngeLink’s Security Team will work diligently to resolve the issue.

At AngeLink, we’re building a revolutionary new fundraising platform to help billions of people around the world. Our user community is rooted in integrity, honesty and transparency. Giving to someone in need is an act of kindness and human compassion. AngeLink strives to ensure that each and every fundraising campaign is valid and legitimate. Contributions on AngeLink are made as a personal gift such as a peer-to-peer donation or as a tax deductible donation to a certified 501(c)(3) charity.

Refund Policy:

Donations on the AngeLink platform are generally nonrefundable but may be eligible for a refund under certain circumstances. By donating to an AngeLink fundraiser, you understand and expressly agree that your donation is not refundable. Within 30 days of your donation, and if the donation has not been transferred to the recipient, beneficiary or charity, you may contact customer support to request a refund. Refunds are issued under AngeLink’s sole discretion. In addition, if, in AngeLink’s sole and exclusive discretion, a fundraising campaign is determined to be misrepresented, fraudulent or in breach of AngeLink’s Terms of Service, the campaign will be terminated and all donations may be refunded to donors to the best of our ability, donated to a similar charity, or contributed to the AngeLink Community Foundation (“ACF”). In the event that donations to a potentially fraudulent campaign are withdrawn by the beneficiary, but later are recovered by AngeLink, those funds will be refunded to donors to the best of our ability, or alternatively contributed to a similar charity, or to ACF’s Pillars of Giving. ACF was established with a mission to empower women and organizations that support women through grants and distributions to AngeLink funding recipients as well as charitable organizations.

Further, you acknowledge and agree that if you as the fundraiser fail to enter the proper withdrawal information and/or provide required verification documentation within 72 days of receiving your first donation, your campaign may be terminated and all donations will be refunded to donors, contributed to a similar charity, or to ACF.

Our Refund Policy may be reviewed and modified at any time.

A donor may contact Customer Support and request a refund of his/her donation due to the following:

    • the donation was made in error – to the wrong person, charity, or fundraiser
    • the donation was not authorized by the donor
    • the donation was a larger amount than intended
    • the donor believes the fundraiser is fraudulent
    • the donor believes that the funds raised were misused by the fundraiser or the beneficiary
    • the donor wishes a refund of an unintentional tip

Note: Any refund requests initiated by a fundraiser is limited to his/ her donation to a campaign. Fundraisers are not permitted to donate to their own personal campaign or receive a refund where they are also the beneficiary.  Under certain circumstances, fundraisers or beneficiaries may decide they no longer need funds raised and wish to deactivate their campaign and refund their donors. This action must  be made prior to any withdrawals ,  and once initiated cannot be reversed.

**In order to receive a potential donation refund you must be able to accept funds back on the original form of payment.  Refunds generally take 7-10 business days to be processed once initiated.

All potential refunds and/or resolutions will be decided by AngeLink, in its sole discretion, and will be considered to be a final and conclusive decision.

If your issue is not sufficiently addressed above please contact us.

In order to pursue a refund or make a potential claim under this Policy you must meet the following requirements:
      • You were not involved in any way in any misuse or potentially fraudulent activity of any kind relating to the fundraiser.
      • You have not filed a chargeback after receiving a refund in the past, filed a previous claim relating to this fundraiser or initiated a prior refund request for this fundraiser.
      • You reported the fundraiser on AngeLink and allowed at least 5 business days for a response to address your concern. You responded to all requests for information for AngeLink to process your claim and provided evidentiary documentation and/or validation of misuse to support your claim.
In order to proceed with a claim you expressly acknowledge and agree to the following:
      • You agree to notify AngeLink if you receive updates, information or communication regarding the fundraiser and will cooperate with the AngeLink investigation or law enforcement investigation of any kind.
      • You further agree that, if for any reason, you receive funds relating to your claim from any other source outside of AngeLink, you will return to AngeLink any funds granted to you under this Policy.
Below are circumstances when funds will not be refunded:
      • You seek a refund for a fundraiser that is not covered under this Policy or for a donation made to a charity or nonprofit organization.
      • You regret your donation or you have a personal disagreement with the fundraiser or beneficiary; or you have a disagreement over how the funds raised (or any excess funds raised over the goal amount) will be received and/or used.
      • You seek a refund for a donation to your own fundraiser or a refund for monies raised outside of the AngeLink Platform.
      • You have donated to a fundraiser that was removed for reasons other than misuse and fraudulent activity.
      • You have a disagreement with the fundraiser and it cannot be documented or proven that a misuse or fraudulent activity has occurred.
      • You disagree with AngeLink’s decision to designate or redesignate a beneficiary, which AngeLink reserves the right to do at any time, in its sole discretion, for misuse of funds or potentially fraudulent activity.
      • You disagree over the payment instructions.
      • You have allowed another individual to withdraw funds from your campaign or a court order has directed funds directly to the beneficiary, or funds were directed towards a withholding or garnishment.
      • You incurred expenses but you are not the beneficiary of the fundraiser.
      • Please note that if AngeLink determines, in its sole and exclusive discretion, that there is potential misuse or fraudulent activity, upon review of evidentiary documentation, AngeLink may elect to refund donors directly instead of providing funds to the intended recipient.

All potential refunds and/or resolutions will be decided by AngeLink, in its sole and exclusive discretion, and will be considered a final and conclusive decision.

Potential Refund of Donation to a Charity:

Donations to a 501(c)(3) charity are made as voluntary charitable donations with no conditions and are therefore nearly always nonrefundable. All donations made to a certified charity (from the drop down list of charities on the AngeLink Platform) receive a receipt from ACF at the time a donation is made. ACF, as an IRS registered 501(c)(3) charity, provides funds to partners of its charitable Nonprofit Alliance every month. ACF is not able to provide refunds for donations that have been previously granted to a charitable partner, and therefore you must contact the charity partner that received the funds to discuss a potential refund.

Refunds for a donation to a charity or nonprofit organization are highly unusual and may be granted by ACF, in its sole and exclusive discretion. Circumstances under which a refund might be granted include:

      • The donation was not authorized by the donor
      • Your donation was made by mistake or was unintentional
      • The amount donated was incorrect

AngeLink, in its sole and exclusive discretion, may require a minimum donation amount threshold that may apply to receive a potential refund under this Policy.

AngeLink reserves the right to fully investigate all reported fundraisers or any fundraisers that we believe to be potentially fraudulent for any reason, at any time in its sole discretion. Any fundraiser that violates this Policy, our Terms of Service or our Privacy Policy may be banned from our platform.

AngeLink may update, modify or terminate this Policy in its sole and exclusive discretion without notice at any time. This Policy represents the entire understanding between you and AngeLink regarding potential refunds, and supersedes any other oral or written documentation between AngeLink and you regarding any potential refund or claim. Please also review the AngeLink Terms of Service as it will supplant any terms of this Policy that may be in conflict for any reason.

This Policy does not constitute a warranty against potential fraud or misuse nor does it constitute an insurance contract of any kind. Any terms of this Policy are not transferable or assignable by you.

All donations are generally nonrefundable and are voluntary gifts that cannot be refunded unless AngeLink in its sole and exclusive discretion agrees to issue a refund under the terms of this Policy. Any decision to grant benefits under this Policy does not constitute a waiver of AngeLink’s right to decline future payments or refunds in its sole and exclusive discretion.